I've to confess which i was selfishly pleased to be able to guide my flight prior to your whole other prospects and which the agent was capable to remove the costs.
Upon landing in Roatan on Feb 14, I uncovered a piece of my luggage was however in Miami And they'd have it to the airplane on the subsequent flight from Miami to Roatan, the subsequent Saturday!
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You used a B757 which was completely unsuitable for your 7 hr journey. The seats spec/recline/legroom were being what I would expect on a vacation charter or commuter flight of 1 hour. In addition, the examining mild didn't work and in addition to the film there was no channel open up for new music.
A business affiliate And that i traveled again from Punta Cana, DR on flight 1629 from a business journey last Friday (two/five/sixteen) and afterwards on to Dallas by way of flight 207. After arriving back again into Dallas and retrieving our baggage, we seen a solid odor about the suitcases after which you can about the contents inside of, the offensive “musty†odor permeated anything and on some items it’s doubtful that the scent can be eliminated.
Right until I had the opportunity to get Tracy Paul within the mobile phone I could understand her and she was pretty properly
booking reference MKFCFC I'm addressing this letter to you personally to express my dissatisfaction regarding your services with regard to the flights referred to previously mentioned.
I was scheduled for the flight leaving Ronald Reagan Airport to Columbus Global Airport right now, boarding at two:42 departing at 3:50. Me and three others , sitting down while in the assigned gate, never read the boarding announcement. As soon as we recognized people were being boarding went towards the gate and were being turned away. It was three:04 PM once we ended up advised this. Head you the gate just closed two minutes prior and we sat and watched the plane entrance of us for one more 20 minutes. Men and women were continue to dropping off bags and boarding the airplane . When requested why we will’t board the aircraft, we had been chastised from the workers for not listening. The gate was crowded, and noisy. I am able to tell you we could not listen to your employees.
My partner and I experienced flight reservations for right now (March 15, 2014) and after a regimen coronary heart scan on Wednesday of the week, he was diagnosed which has a serious heart dilemma. On Friday, March fourteen, 2014 he had to possess a heart catherization and it absolutely was not possible for us to go on our vacation. I known as American Airlines Client Service and was nicely instructed “challenging luckâ€.
There is a Center aged African American lady with a short hair cut and glasses at your Philadelphia Airport locale who refused to provide check out here me her whole title After i requested it resulting from her despicable Mindset. She lastly explained to me her identify was “D†and hid her name badge as she said this. “D†would not are entitled to a career in client service and especially not in your top quality check in location where by I encountered her. As I rushed past the very long TSA line on the self service ticketing counter with only forty minutes right until my flight departed I used to be happy to see there was a free of charge kiosk. I started to retrieve my reservation and halfway by means of this process “D†walked around me and claimed “This is often for first-class passengers only†I looked up within the display screen puzzled since there wasn’t any indication or indicator which the kiosks had been top quality kiosks and On top of that I wondered how “D†knew I used to be or was not first class and why she would make these an assumption. I replied “Excuse me?†“D†condescendingly stated “These kiosks are for first class travellers onlyâ€.
My to start with and last time for you to fly with American Airways: I am a bigger woman and I paid additional for seats on two of my flights in order that I would not be a burden to other passengers. Why I don’t know there was almost nothing unique about them. My final flight to my vacation spot was cancelled and I didn't discover right up until I used to be on my technique to the gate. They attempted to rout me to another airport with little expertise in one other airport. After a four hour delay I arrived at my vacation spot.
Talking with an American Airways representative can be a obstacle. Did you go with the exact problem or was you experience far better that the majority. Share your feelings with us.
My vacation was a catastrophe and AA will believe responsibility for his or her abject failure to accomplish a elementary service of day-to-day travel.
American ever , your staff members are rude and gave little or no rationalization about why or what was going on
We are so unbelievable upset with this kind of mis-cure and very poor administration by American Airlines and will never fly you once more.